One of the many limitations I found when researching QA practices is how a digital agency should approach testing. As I alluded to in my previous post, I had an idea of what to test but didn't know what standards to establish as the bedrock of testing.
Without having any formal training, I didn't quite know where to begin. The most obvious starting point was a Google search of "how do I establish a QA department," but this came with mixed results that ultimately didn't help.
As I begin this venture into blogging about testing as a PM, here's a little about myself to set the stage.